Services

When you work with Electronic-Data Discovery, you benefit from its technological strength and unparalleled service throughout all stages of the e-discovery process. From the initial collection of your electronic data to the final production of your relevant and responsive documents, Electronic-Data Discovery will work directly with you to give you comfort and confidence each step of the way.

Our Electronic-Data Discovery Conversion service provides fast, accurate, affordable file conversion to a common, searchable format. Our process takes electronic files in multiple formats on a variety of media, culls redundant or superfluous records and converts the remaining files into TIFF or native file formats.

Upon receipt of the electronic documents, Electronic-Data Discovery will provide you with a comprehensive overview of the types of documents that are to be processed and liaise closely with you to ensure that the meta data that you receive is in accordance with your requirements.

Compressed Files - Electronic-Data Discovery will process compressed file types such as: ZIP, TAR, JAR, and WAR. Each file within the compressed file is processed and its link to the container file is reported.

De-Duplication - Electronic-Data Discovery can exclude files from processing based on matching meta-data. Duplicate files are reported, and if they are email attachments, embedded or from a compressed file, their association to the parent document is also reported.

E-Mail - Electronic-Data Discovery processes most email types, including Microsoft Outlook and Lotus Notes. All text and meta-data are retrieved, while maintaining the linkage between emails and attached files. All individual attached files are processed and reported separately while maintaining their link back to the original email. If an electronically numbered paper copy is requested, the corresponding documents will be numbered and printed in their original sequence, with the attached files noted and assembled accordingly. Documents that cannot be printed are detailed in an exception report that identifies the original email.

Embedded Files - Rich Text Files, Microsoft Word Documents, Outlook Messages and other file types may have files embedded within them. Information contained in these files is not made available by simply printing or converting these documents. Embedded files need to be detected and processed, and their link to the container file maintained. In some cases there may be many levels of files inside files that require tracking and conversion. Our document conversion software processes embedded files in a logical manner and maintains the link to the parent or container file.

Meta-Data - Electronic-Data Discovery can provide all meta-data retrieved or only the specific meta-data needed. Text and meta-data are provided in the required format. Electronic-Data Discovery extracts all text from the application files and e-mail, along with the 'meta-data' of each file, and creates a database load file.

Application Files: All files that are created by using a software program. These files contain the actual information formatted for that specific program. Examples include Excel® spreadsheets, Word® or WordPerfect® documents, and Adobe® PDF files.

Meta-data: The information associated with an application file's data elements or attributes. Typically, this includes file name, creation date, user name, file location, etc.

Text Extraction: The process of removing all text from non-graphical application files or e-mail, for use in a full-text search database. E-mail text can be further segregated into fields, such as author, recipient, date, subject, etc.

E-mail: Software programs such as Outlook®, Outlook Express®, Lotus Notes®, cc:mail® and eudora®, store all e-mail in large 'application files'. The e-mail can be converted to an image (PDF or TIFF format) or printed to paper. All of the text can be extracted and imported into a database with fields, such as author, recipient, cc, date, subject, body of e-mail, etc. All attachments are also converted and linked to the original e-mail.

E-mail, application files and graphic files are converted into a single, easy to use image format, and branded with a production number or a confidential designation.

The image files and database load file can be easily imported into any major litigation support software programs, such as Concordance® and Summation®. The images can be printed with slip-sheets between documents, with custom footer information, such as a production number or a confidential designation.

Effective Data Capture- Electronic-Data Discovery captures and index all text and relevant metadata to ensure fast, effective document search and retrieval. We also extract the contents of all ZIP files and email attachments and maintain parent/child relationships between related documents.

Microsoft Excel - Customized excel file processing. Rows and columns expanded to avoid data being obscured.

Error Logs

Upon completion of each project, Electronic-Data Discovery will produce an Error log when necessary which will provide explanations of inconsistencies and files which could not be produced. Common errors include encrypted files, sound or video clips which cannot be converted. Although these files cannot be tiffed, meta-data is extracted and these files can be segregated and provided on their own media in native format by request.